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| Disclaimer |
Please note that while all care will be taken to ensure all information, product inclusions and prices are accurate and correct at the time of publishing, Intahost reserves the right to alter or retract any products, prices and or information without prior notice. Intahost reserves the right to alter the terms of service, product specifications or product prices at any given time with any prior notice, making void any previously viewed information.
Intahost is not liable for any personal or property damage, loss of income, profit, goodwill or business contacts retained when using this website, any intahost website services or products.
If you wish to obtain services from Intahost, you should not rely solely on the information in this web site but should make specific enquiry concerning the nature of the services and their suitability for the use to which they will be put. Unless stated otherwise, all information on this web site is supplied without any warranty, condition or other term as to the quality of any services or their suitability for any particular purpose.
To the extent permitted by law, Intahost liability for breach of any implied warranty or condition, which cannot be excluded, is limited to the supply of the services again or the payment of the cost of having services supplied again. |
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| Privacy Policy |
Intahost makes a record of your visit and logs the following information for statistical purposes only: user's server address; user's top level domain name, date and time of visit to the site, pages accessed, documents downloaded and the type of browser used. No attempt will be made to identify users or their browsing activities except, in the unlikely event of investigation, where a law enforcement agency may exercise a warrant to inspect the service provider's logs.
Intahost will only record your personal details or email address if you complete and submit any forms on this website or send an email to an Intahost email address. Any information you transmit to Intahost will be used only for the purpose for which you have provided it. We will not use your personal details or email address for any other purpose and will not disclose it without your consent. Intahost will not disclose these registered or stored details to any third party without your prior consent. |
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Introduction
1. This Privacy Policy applies to all personal information collected by Intahost.
Intahost, we, our or us refer to Intahost ABN
In this policy we explain how and why we collect your personal information, how we use it, and what controls you have over our use of it.
2. Intahost is committed to complying with Commonwealth legislation governing privacy of personal information by businesses and to protecting and safeguarding your privacy when you deal with us.
Collection of Information.
3. Some information provided to us by clients, customers, contractors and other third parties might be considered private or personal. Without these details we would not be able to carry on our business and provide our services to you. We will only collect such personal information if it is necessary for one of our functions or activities.
4. Intahost collects personal information in the following situations:
- If you contact us, we may keep a record of that correspondence.
- When you establish or access an account or order product.
- When you submit your e-mail address to our web site mailing list.
- When you place an order via our web site, telephone, or fax, we will collect personal information from you. This information includes your full name, mailing address, contact telephone and fax numbers, and your email address. We will also collect payment details from you such as your credit card number when you order an email or website hosting package, or apply to register, renew, or transfer a domain name.
5. Financial Information collected via our web site is used by us to bill you for products and services. Any financial information that is collected is for the purpose of transaction approval and funds transfer. The financial information we collect from you is strictly confidential and held on secure servers in controlled facilities.
Use of information collected and disclosure of personal information to others
6. We may use personal information held about an individual for the primary purpose for which it is collected (eg. provision of our services, including administration of our services, notification to you about changes to our services, record-keeping following termination of our services to you and technical maintenance).
As a Domain Reseller, Intahost is required to pass on your full name, mailing address, telephone and fax numbers, and email address to the relevant registry when you apply to register, renew, or transfer a domain name to us. This function is required to facilitate registration and to ensure registry records are correct and current.
We may also use such information for a purpose related to the primary purpose of collection and where you would reasonably expect that we would use the information in such a way. This information is only disclosed to persons outside our business in the circumstances set out in this policy or as otherwise notified to you at the time of collection of the information.
We may use your information to inform you of new product developments and associated services that we believe will interest you. If you do not wish to receive email notices or other communications from Intahost regarding additional products and services, simply opt-out in the Client Control Panel provided to all clients, which you can login to from our home page.
7. In addition we are permitted to use or disclose personal information held about you:
- Where you have consented to the use or disclosure;
- Where we reasonably believe that the use or disclosure is necessary to lessen or prevent a serious, immediate threat to someone's health or safety or the public's health or safety;
- Where we reasonably suspect that unlawful activity has been, is being or may be engaged in and the use or disclosure is a necessary part of our investigation or in reporting the matter to the relevant authorities;
- Where such use or disclosure is required under or authorised by law (for example, to comply with a subpoena, a warrant or other order of a court or legal process);
- Where we reasonably believe that the use or disclosure is reasonably necessary for prevention, investigation, prosecution and punishment of crimes or wrongdoings or the preparation for, conduct of, proceedings before any court or tribunal or the implementation of the orders of a court or tribunal by or on behalf of an enforcement body.
Links
8. Our web site may contain links to third party web sites who may collect personal information about you. We are not responsible for the privacy practices of other businesses or the content of web sites that are linked to our web site. Intahost encourages users to be aware when they leave the site and to read the privacy statements of each and every web site that collects personally identifiable information.
Security and storage
9. Intahost places a great importance on the security of all information associated with our customers, clients and contractors. We have security measures in place to attempt to protect against the loss, misuse and alteration of personal information under our control.
10. Personal information is de-identified or destroyed securely when no longer required by us.
11. Intahost retains the information you provide to us including your contact and credit card details to enable us to verify transactions and customer details and to retain adequate records for legal and accounting purposes. This information is held on secure servers in controlled facilities.
12. Our website site uses a process called Secure Sockets Layer (SSL) technology. We use industry standard 128-bit encryption. SSL locks all critical information passed from you to us, such as payment information, in an encrypted envelope, making it extremely difficult for this information to be intercepted. The transfer of information across any media may involve a certain degree of risk, and the Internet is no exception. As a result, while we take all reasonable steps to protect users' personal information, we cannot ensure or warrant the security of any information transmitted to us or from our website.
13. You should be careful and responsible whenever you are online. Ultimately, you are solely responsible for keeping your passwords and/or account information secure and should take all reasonable steps to do so.
Access to and correction of personal information
14. We are committed to maintaining accurate, timely, relevant and appropriate information about our customers, clients and web-site users. For the purposes of receiving timely renewal notices, consumer alerts, and other related correspondence, it is imperative that the contact details we hold for you are always current.
If you would like to access or advise us of a change to your personal information, login to your Client Control Panel on our web site.
15. Inaccurate information will be corrected upon receiving advice to this effect from you. To ensure confidentiality, details of your personal information will be passed on to you only if we are satisfied that the information relates to you.
16. If we refuse to provide you with access or correct the personal information held about you by us, then we will provide reasons for such refusal.
Transfer of information overseas
17. Pursuant to the National Privacy Principles we may transfer personal information we have collected about you to someone other than you in a foreign country only if such transfer is permitted by the National Privacy Principles.
Changes to Privacy Policy
18. From time to time and in line with customer expectations and legislative changes, our privacy policies and procedures will be reviewed and, if appropriate, updated.
Changes will be posted on this Privacy Policy page so that users are always aware of what information is collected, how it is used and the way in which information may be disclosed.
As a result, please remember to refer back to this Privacy Policy regularly to review any amendments.
Contacting us
19. If you require further information regarding our Privacy Policy, please lodge a ticket in your Client Control Panel if you are an existing client. If you are not a current customer please use our feedback form: http://www.intahost.com.au/pages/ticket_home.aspl
20. Should you wish to read more information on privacy legislation or the National Privacy Principles we recommend that you visit the Federal Privacy Commissioner's web site at www.privacy.gov.au.
Acceptance
21. You accept that your use of this site includes your acceptance of this Privacy Policy and the Terms of Use. |
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